The internal audit process is usually a dreaded process. Many companies view the process as something that simply needs to be done to meet the requirements of ISO 9001. Some consider it a duplication of the certification audit process without realizing that internal audit helps the company identify possible problem areas and, therefore, it helps to maintain a high standard of quality throughout the company.
All organizations with ISO based Management Systems are familiar with the need to conduct annual internal audits of their system. At a certain point, many organizations have analyzed the need to coordinate internal auditor training whether through sending staff on external training or hosting onsite training. Others may outsource internal audits to a consultant.
The ISO 9001:2015 Auditor Training is recommended for all companies that want to comply with the ISO 9001 standard. ISO 9001 internal auditing training helps to provide the people conducting the internal audits in their firms to understand the process, follow the correct procedures, and lead auditing teams. In fact, ISO 9001 internal audit training must be an integral part of ensuring compliance of the company with the requirements of ISO 9001 in order to establish and maintain a compatible quality management system.
The main steps of the internal audit process are the following ones that give you an idea of why internal auditor training is so important to ensure that the correct procedures are followed.
1. Auditing Schedule Planning
It is important to draft an audit schedule that is distributed to everyone involved in the processes of the firm to notify them when they will be audited in the next audit cycle
2. Process Auditing Planning
It is important to confirm the dates with the various departments regarding when the audits will be done. It should be seen as a general guideline on how each of the processes will be audited
3. Actual Audit
The internal auditor should meet with the department head or process manager to discuss the audit plan. The audit takes the form of information collection and revision. This can entail conducting interviews with employees, assessing the records, analysing the data, and observing processes
4. Auditing Report
The internal auditor conducts a closing meeting with the department or process leader to avoid a time delay in providing information
5. Following Up on the Audit
Following up on the findings of the audit is essential as this helps to identify areas where problems have been identified and not yet fixed. It also serves to confirm improvements made and can therefore be used to identify just how much improvement has been achieved
What does ISO 9001:2015 internal auditor training involve?
The ISO 9001:2015 internal auditor training will include information on:
- Understanding the ISO 9001:2015 quality management system standard, including the ISO 9001 Requirements and Structure
- Using the ISO 9001 standard for auditing management systems to assess company processes against requirements
- Role play of different auditing situations to enhance auditing skills